Multi-Property Hotel Management Software in Ireland

Multi-property hotel management software helps operators run two or more accommodation businesses through a connected platform. RoomRaccoon combines a PMS, channel manager, booking engine and payment tools, with linked property accounts that authorised staff can access. It supports daily hotel operations while keeping each location’s setup distinct.

A multi-property PMS suits hotel groups and operators managing more than one location. For an Irish business running a city hotel alongside a coastal guesthouse, the priority is a consistent way of working with room types, rates and guest information appropriate to each property.

RoomRaccoon lets you assign a main account and additional linked accounts to a user. Staff can switch between the accounts they are authorised to access. This gives regional managers access to several hotels while colleagues working at one property can have a narrower account selection.

A single-property PMS focuses on reservations and operations at one location. A multi-property setup connects access to several property accounts and can link their direct booking journeys. When comparing systems, distinguish between switching accounts and features such as consolidated group reporting or shared rate controls.

Use automated guest emails, online check-in, payment requests and channel updates to reduce routine manual tasks at each hotel. Agree common processes across the group, then configure the relevant templates and settings in each property account. This helps teams work consistently without assuming settings automatically copy between hotels.

Guests use a dropdown to choose a linked property or location and check availability. The feature requires multiple RoomRaccoon accounts and activation for the linked properties. If enabled, alternative-property suggestions can direct guests to another hotel when their chosen property is sold out.

RoomRaccoon’s website and booking engine settings include branding options for each property account. This helps a group present hotels with different identities. RaccoonWhiteLabel is an additional option for a custom booking engine domain and removing RoomRaccoon branding from guest-facing documents.

Yes. Room categories and rate plans are configured within the relevant property account. You can use a group-wide pricing strategy while adapting rates to each location’s demand. If you need one action to update several hotels at once, ask to see that specific workflow during your demo.

Yes. Configure rate plans, add-ons and discount codes to reflect what each property offers. A city hotel might promote a midweek stay, while a rural property might offer dinner or breakfast packages. Keep inclusions, cancellation terms and booking conditions clear for guests.

A channel manager exchanges rates, availability and reservations with connected booking channels for each property. It reduces the need to update separate OTA extranets manually. RoomRaccoon’s hotel channel manager works with the PMS to keep distribution connected to room inventory.

No software can guarantee that overbookings will never happen. Channel synchronisation reduces the risk by updating availability when bookings change. Accurate room mapping, working connections and prompt handling of failed updates remain important at every property.

RoomRaccoon supports group reservations and room allotments for uses such as weddings, tours and corporate stays. Allotments reserve specified rooms for a period. For an event spread across several hotels, confirm how reservations, room allocations and invoicing should be organised between the property accounts.

Room allotments can use a custom booking engine link so bookers or guests can assign rooms from the allocation. RoomRaccoon’s documentation states that this custom allotment link cannot be used to pay allotment bills. Agree the payment process separately when setting up the group booking.

Yes. Offer extras that the individual property can deliver, such as breakfast, late check-out or a room upgrade. RaccoonUpsell presents relevant upgrades and extras during online check-in, helping guests choose services before arrival.

Integrated payment tools connect guest payments to reservations in the relevant property account. They support workflows such as requesting deposits and collecting outstanding balances. For a group with separate companies or bank accounts, confirm the payment onboarding, settlement and reconciliation setup for each property.

RaccoonPay can automatically charge eligible virtual credit cards on their activation date. The Payments module shows card and payment status information. Some cards require manual action, including cards received after the automatic charging time or linked to cancelled reservations. Review outstanding VCCs in the relevant property account.

Compare occupancy, average daily rate (ADR), revenue per available room (RevPAR) and revenue over the same dates. Use the same definitions at each hotel so the comparison is meaningful. Explore the hotel reporting tools and confirm which group-level views your proposed setup includes.

Yes. Supported reports, including year-on-year revenue comparisons, have download or export options for further analysis. Check which exports your finance team needs from each property and how they will combine them. This is particularly useful when hotels have different accounting systems or company structures.

RoomRaccoon is cloud-based, so authorised users can access it online without being at the property. This is useful for owners and managers travelling between hotels. During a demo, test the tasks you expect to complete on your preferred computer, tablet or phone.

Yes. When creating or editing a user login, select the main account and the additional property accounts that person may access. Review those selections when staff change roles or move between hotels. Discuss any further departmental permission requirements during setup.

RoomRaccoon offers integrations across accounting, point of sale and digital guest access. Availability depends on the specific provider and setup. List the tools used at each hotel and check compatibility, data flows and any additional charges before planning your rollout.

Yes. Select the languages offered in the website and booking engine settings, then provide the relevant translations for room categories and rate plans. Check the complete booking journey in each enabled language. Confirm currency display and payment requirements separately for your property accounts.

Start with a list of properties, room types, booking channels, existing reservations, payment arrangements and integrations. Agree responsibilities for configuration and staff training, then confirm the onboarding sequence with RoomRaccoon. Timing depends on your setup, so request a plan based on your actual properties.

Test account switching, staff access, channel updates, direct bookings, payments and reporting using examples from your group. Ask which functions work per property and which work across the whole portfolio. Include subscription costs, upgrades, integrations and onboarding in the comparison.

Use the plans and pricing page as a starting point, then request a proposal covering all your properties. Confirm room counts, subscription plans, upgrades, payment charges and implementation requirements. A personalised multi-property demo helps establish the setup your group needs.