BOLD
Reshaping hospitality with big ideas and bold moves


Episode 1
Boutique without boundaries: Rethinking hospitality from the outside
José Gonçalves
Owner of Conversas de Alpendre and Colégio Charm House

Episode 2
Turning guests into brand ambassadors at Pineapple House
Lesley and Rupert Sykes
Owners of Pineapple House

Episode 3
Smart upsells, lean operations, and soulful stays at Beachfront Boutiquehotel
Arlette Ventevogel
Owner of Beachfront Boutiquehotel

Episode 4
Hotel Schloss Neetzow: A 19th-century castle reimagined for today’s guest
Philipp Skaar
Owner of Schloss Neetzow

Episode 5
When hospitality meets football: The bold story of Tynecastle Park Hotel
Pauline Boyle
Operations Manager of Tynecastle Park Hotel

Episode 6
Running a Hotel Without a Front Desk? How SLEEP Eco Hotel Delivers 5-Star Service with Zero Staff
Andreas Sparsis
Owner of SLEEP Eco Hotel
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