RoomRaccoon Pricing

Saves 20%

Monthly
Annual

Number of rooms

Number of hostel beds

.

* Base pricing calculated on 18 room and/or 45 hostel bed minimum

Entry

€

156

€

130

/per month

Book A Demo

Includes:

  • Property Management System
  • Channel Manager
  • Booking Engine
  • Payments
  • 2FA
  • 2 users
  • 3 booking channel integrations
  • 7 custom dynamic pricing rules

Starter

€

201

€

167

/per month

Book A Demo

Everything in Entry including:

  • 8 users
  • 5 booking channel integrations
  • 10 room categories
  • 1 upgrade or integration

Premium

€

295

€

246

/per month

Book A Demo

Everything in Starter including:

  • 20 users
  • Unlimited booking channels
  • 20 room categories
  • 20 custom dynamic pricing rules
  • Advanced revenue reporting
  • 3 upgrades or integrations

Enterprise

€

414

€

345

/per month

Book A Demo

Everything in Premium including:

  • Unlimited users
  • Unlimited booking channels
  • Unlimited room categories
  • 75 custom dynamic pricing rules
  • Advanced revenue reporting
  • Weekend Phone Support
  • Priority support SLA
  • Unlimited upgrades & integrations

Power up your hotel management with upgrades

Get smarter hotel management with a selection of additional upgrade tools and integrations.

Connect to over 300 integrations

Our Integrations Hub connects you to over 300 expertly curated third-party applications designed to accelerate your business growth. From accounting automation and spa management to revenue optimization and digital door locks, our platform offers a diverse range of tools to support every aspect of your operations.

Features

PMS
Entry Starter Premium Enterprise
Users 2 8 20 Unlimited
Room categories 3 10 20 Unlimited
Customisable user permissions ✔ ✔ ✔ ✔
Online check-in/check-out ✔ ✔ ✔ ✔
Generate invoices automatically ✔ ✔ ✔ ✔
Guest email templates ✔ ✔ ✔ ✔
Add-on inventory ✔ ✔ ✔ ✔
Reservation activity log ✔ ✔ ✔ ✔
Linked reservations ✔ ✔ ✔ ✔
Group booking functionalities ✔ ✔ ✔ ✔
F&B list ✔ ✔ ✔ ✔
Housekeeping list ✔ ✔ ✔ ✔
Negotiated rates for bookers ✔ ✔ ✔ ✔
Performance reports ✔ ✔ ✔ ✔
Room allotment - - ✔ ✔
Daily revenue reports - - ✔ ✔
End-of-day reporting - - ✔ ✔
Year-on-year report - - ✔ ✔
Budget vs Actual report - - ✔ ✔
Inhouse balance dashboard - - ✔ ✔
Deposits reports - - ✔ ✔
Financial Reports Upgrade slot
required
Upgrade slot
required
Upgrade slot
required
Upgrade slot
required
Channel Manager
Entry Starter Premium Enterprise
Booking channels 3 5 Unlimited Unlimited
Dynamic pricing 7 custom rules 7 custom rules 25 custom rules 75 custom rules
One-click rate change ✔ ✔ ✔ ✔
Real-time inventory management ✔ ✔ ✔ ✔
Two-way synchronisation ✔ ✔ ✔ ✔
Bulk rate update ✔ ✔ ✔ ✔
Automated availability updates ✔ ✔ ✔ ✔
Multiple currencies ✔ ✔ ✔ ✔
Multi-rate distribution ✔ ✔ ✔ ✔
Parent/Child unit mapping ✔ ✔ ✔ ✔
Google Hotel Ads Premium Partner ✔ ✔ ✔ ✔
Booking Engine
Entry Starter Premium Enterprise
Customisation ✔ ✔ ✔ ✔
Localisation ✔ ✔ ✔ ✔
Commission-free ✔ ✔ ✔ ✔
Multi-Property booking engine ✔ ✔ ✔ ✔
Unlimited guest add-ons ✔ ✔ ✔ ✔
Custom discount codes ✔ ✔ ✔ ✔
Multi-rate distribution ✔ ✔ ✔ ✔
Travel agent SSO ✔ ✔ ✔ ✔
Price checker - - ✔ ✔
Google Tag Manager
integration
- - ✔ ✔
Payments
Entry Starter Premium Enterprise
Integrated payments gateway ✔ ✔ ✔ ✔
One-click payments ✔ ✔ ✔ ✔
Payment request links ✔ ✔ ✔ ✔
VCC autocharging ✔ ✔ ✔ ✔
Credit card pre-authorisation ✔ ✔ ✔ ✔
Tokenisation ✔ ✔ ✔ ✔
Chargeback self-management ✔ ✔ ✔ ✔
Centralised reconciliations ✔ ✔ ✔ ✔
Payment reports ✔ ✔ ✔ ✔
Virtual wallet for bookers ✔ ✔ ✔ ✔
Debtors report - - ✔ ✔
RaccoonCardMachine Monthly fee Upgrade slot/
monthly fee
Upgrade slot/
monthly fee
Monthly fee
Support
Entry Starter Premium Enterprise
Help Center ✔ ✔ ✔ ✔
24/7 AI Chatbot ✔ ✔ ✔ ✔
Online ticket support ✔ ✔ ✔ ✔
Ticket response SLA 8 business hours 8 business hours 8 business hours 4 business hours
Weekday telephone support
(9.00am - 17:00pm)
- - ✔ ✔
Weekend telephone support
(9:00am - 17:00pm)
- - ✔ ✔

FAQs about pricing

1What does the subscription fee cover?
Your monthly or annual subscription fee grants you full access to RoomRaccoon's core platform, including the Property Management System (PMS), Channel Manager, Booking Engine, and integrated Payments. Additional upgrades are available based on your selected plan.

Please note that integrated payment transaction fees and RaccoonCardMachine transaction fees are not included in your subscription and will be charged separately.
2What are upgrades, and how do they work?
With the exception of Entry, you can add upgrade tools or integrations to your RoomRaccoon platform subscription. Upgrades are additional tools or integrations that enhance the platform and can include:
  • RoomRaccoon upgrade tools: RaccoonUpsell, RaccoonRev, RaccoonHousekeeping, RaccoonID, RaccoonWhitelabel, RaccoonSite, and RaccoonCardMachine.
  • Third-party integrations: POS providers, Revenue Management Systems, Guest Communication apps, Door Lock/Access providers, Accounting systems, and more from our integrations hub.
3Can I switch between plans?
Yes, you can upgrade your plan at any time. Alternatively, you may swap out any upgrades in your plan should you wish to try a new tool or integration without upgrading your subscription tier. Subscription downgrades may be subject to the terms of your current agreement.
4Can I get a free trial?
Once you have completed a demo call with an account executive, you can request access to a demo account to test and trial the platform for 14 days. No credit card is required.
5How does onboarding work if I'm new or switching to RoomRaccoon?
RoomRaccoon’s onboarding program is designed to make your transition smooth, whether you're using hotel management software for the first time or switching from another provider. Our dedicated onboarding team will guide you through every step—from data migration and setup to training your team on essential features. We also customize RoomRaccoon to fit your property’s specific needs, ensuring you're up and running in as little as 1-4 weeks. You can read more about the onboarding process here.