RoomRaccoon empowers independent hoteliers with an integrated platform to maximise revenue, control operations, and delight guests through process automation. Voted Best Hotel Management System by Hotel Tech Report in 2020 and 2021, RoomRaccoon offers innovative solutions to hoteliers worldwide.
Our core product combines a hotel-first PMS, channel manager, booking engine, and a wide range of modules and upgrades for payments, housekeeping, reporting, and digital guest services. All of these features are seamlessly integrated, allowing hoteliers to manage their entire operation from a single platform.
Control your front and back-end operations from an intuitive, user-friendly interface and assign user roles & permissions.
Easily synchronise your availability in just 5 seconds and efficiently manage your rates across various booking channels.
Grow your direct bookings with our fully integrated booking engine that processes bookings on your website commission-free.
Centralise your payment management and collect payments at every stage of the guest journey with payment request links.
Improve your pricing strategy with valuable competitor insights and adjust rates based on demand using a dynamic pricing tool.
Upsell room upgrades and ancillary services to arriving guests with a digital guest service menu and maximise your revenue.
Speed up the check-in process by using a digital identification scanner that auto-fills guest details.
Generate real-time hotel performance and revenue reports in a clear visual layout to make informed decisions.
Manage your housekeeping & maintenance and streamline team communication with a housekeeping web app.