Hostel Management Software for Hostels in Ireland
One system for bookings,
payments and day-to-day hostel operations.
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What hostel teams say about RoomRaccoon
Making daily hostel management easier
"Working with RoomRaccoon makes life and work easier for everyone on the hostel management team. It is a simple, effective and intuitive working system."
Change the World Hostel Group

An intuitive all-in-one management system
"Not only is it not necessary to have another program to manage my property because it is an all in one, but it is also easy to use and intuitive."
The Passenger Hostel

Easy to use and highly recommended
"Very easy to use and configure. Excellent platform. Through the Channel Manager I have never had an overbooking. The automated sending of an email to the client is fantastic. Control over reservations very easy."
Hostel Casa Ibarrola

Manage hostel reservations, payments
and guest arrivals in one place

- PROPERTY MANAGEMENT SYSTEM
Keep bookings and arrivals organised
- See bookings in one calendar and manage changes to dates and accommodation assignments from your reception desk.
- Prepare for guest arrivals with online check-in and guest details collected before the stay.
- Coordinate group reservations, create rate plans, send automated guest emails and generate invoices.
- Review occupancy and revenue to understand booking patterns and plan for busy weekends or quieter periods.
- CHANNEL MANAGER
Keep hostel availability aligned across channels
- Connect your booking channels to bring OTA reservations into your hostel management system.
- Update rates centrally and distribute changes to connected channels, subject to each channel’s supported settings.
- Reduce the risk of overbooking by synchronising availability. Correct inventory mapping and active connections remain essential.


- BOOKING ENGINE
Take direct bookings on your hostel website
- Let guests book on mobile with a booking engine connected to your reservation system.
- Offer bookable extras such as breakfast or towel hire when these are available at your hostel.
- Keep direct availability up to date through the connection between your booking engine, PMS and channel manager.
- Create relevant promotions with discount codes for returning guests or quieter travel periods.
- PAYMENTS
Track deposits and balances with integrated payments
- Request payments with a link for deposits, prepayments or outstanding balances, according to your booking terms.
- Connect payments to reservations so reception can check what has been paid before arrival or departure.
- Manage supported OTA payments alongside your bookings. Payment methods and virtual card rules vary by channel.

Choose additional tools
for your hostel’s daily work
RaccoonUpsell
Offer relevant extras through RaccoonUpsell, such as breakfast or late check-out, when your hostel provides them.
RaccoonHousekeeping
Coordinate cleaning tasks, room status and maintenance issues with RaccoonHousekeeping.
RaccoonSite
Create a website for your hostel.
Show your accommodation and connect visitors to your booking engine.
RaccoonID
Use RaccoonID to scan supported identity documents and populate guest details during registration.
RaccoonCardMachine
Take in-person card payments at reception with a card machine connected to your reservation system.
RaccoonRev
Use competitor rate insights and pricing rules to review your rates as occupancy changes.
RaccoonRev Plus
Explore AI-assisted pricing with RaccoonRev Plus and check how its recommendations fit your hostel’s inventory and rate strategy.
RaccoonWhiteLabel
White-label your Booking Engine with a custom domain and remove branding from guest-facing documents.
Connect the tools your hostel already uses
Explore available integrations for accounting, point of sale and digital door locks. Check compatibility, costs and setup requirements for the tools you use before choosing your configuration.

Explore RoomRaccoon for
your hostel team

9/10 customers ranked ease of use as the #1 reason for choosing RoomRaccoon.
Tools
Choose upgrades and integrations that fit your hostel’s daily work.
Support
Review onboarding and support options with your team before choosing your plan.

Explore a connected platform for
hostel management
in a personalised demo.
An Irish customer: Gleesons Roscommon
“The system itself is very user-friendly and fantastic to work with. Although transitioning to a new system can be intimidating, the team absolutely loves it. They wouldn’t go back to the old way of doing things.”
Martina McHugh – Financial Controller
5 hours
saved per week with automation, as reported by Gleesons Roscommon













