Airbnb Management Software for Hosts in Ireland
Manage bookings.
Sync availability. Simplify your Airbnb hosting.
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What Irish hospitality teams say
Enhance Hotel Management
"RoomRaccoon is a complete hotel reservation system that significantly enhances our booking process and overall hotel management. Its wide range of features – from online booking to Housekeeping – make it a valuable tool for our hotel. Guest satisfaction and revenue optimisation make it a worthwhile investment. I highly recommend RoomRaccoon for hotels looking to upgrade their reservation system and streamline their operations."
The Bridge Tavern, Wicklow
Ingenious Group Bookings
"The main advantages for us are the online checkin/out options which naturally speeds up time at the desk. The Allotment option which allows groups/weddings to control their own bookings is ingenious and saves so much work. Reports are also very straightforward and integration with POS software works well. Overall I would recommend RoomRaccoon."
Baileys Hotel, Cashel
Effortless PMS Transition
"Changing a PMS is approached with scepticism. However, none of our team would revert to our old system as the process was made so easy with the RoomRaccoon onboarding team always there to help and advise. We are very happy with the process and product."
Dromquinna Manor, Kenmare
Manage Airbnb and direct bookings in one place
PROPERTY MANAGEMENT SYSTEM
A clearer view of bookings and daily tasks
- See reservations in one calendar to manage Airbnb stays alongside bookings from your website and other connected channels.
- Simplify guest arrivals with online check-in and check-out tools. Plan key collection or digital access separately.
- Reduce repetitive admin with guest documents, automated communication and invoices, subject to each channel’s messaging rules.
- Review property performance with reports that help you track revenue and occupancy across your accommodation business.
- CHANNEL MANAGER
Connect Airbnb rates and availability
- Connect your Airbnb listings through Airbnb Connect, then map each listing to the correct accommodation category in RoomRaccoon.
- Choose what to synchronise: rates and availability only, or include supported listing content such as descriptions and photos.
- Reduce double-booking risk by keeping availability aligned across connected channels. Correct mapping and connection checks remain essential.
- BOOKING ENGINE
Take direct bookings on your own website
- Give website visitors a way to book with a mobile-friendly booking engine connected to your reservations calendar.
- Offer relevant extras such as breakfast or late check-out when your property provides them, with clear prices before booking.
- Keep direct availability aligned with your PMS and channel manager so website bookings update the same inventory.
- Create website promotions using discount codes for your direct booking audience, in line with any applicable channel agreements.
- PAYMENTS
Manage direct booking payments clearly
- Request direct booking payments with payment links for deposits, prepayments or outstanding balances through RaccoonPay.
- Keep payment records organised by viewing payments, bookings and invoices together in your property management system.
- Respect Airbnb payment rules: Airbnb payments and payouts follow its platform process. Use external collection only where Airbnb permits it.
Choose additional tools for your hosting workflow
RaccoonUpsell
Offer relevant extras through RaccoonUpsell’s digital guest menu. For Airbnb stays, check which offers and payment methods the platform permits.
RaccoonHousekeeping
Coordinate cleaning between stays, assign tasks and track housekeeping and maintenance status with RaccoonHousekeeping.
RaccoonSite
Create a website for your accommodation with RaccoonSite.
Connect your online presence with a direct booking journey.
RaccoonID
Reduce manual entry with RaccoonID, which scans supported identity documents and fills in guest details during registration.
RaccoonCardMachine
Accept in-person card payments with RaccoonCardMachine for direct stays or permitted extras, subject to your payment setup.
RaccoonRev
Review competitor rates and use dynamic pricing rules with RaccoonRev to support your accommodation’s pricing decisions.
RaccoonRev Plus
Use RaccoonRev Plus for rate recommendations informed by booking pace, local events, competitor data and other demand signals.
RaccoonWhiteLabel
Use a custom domain for your booking engine and remove RoomRaccoon branding from guest-facing documents with RaccoonWhiteLabel.
Connect your hosting tools for smoother operations.
Connect compatible third-party tools for accounting and digital door access. Check the supported functions and any separate subscriptions before choosing the integrations your property needs.
Explore the platform with your team
See how a clear reservations calendar fits your team’s daily booking workflow.
Add-ons
Choose upgrades and integrations that support your property’s workflow.
Support
Discuss onboarding and ongoing support, including the options in your plan, during your demo.
Explore the RoomRaccoon
hospitality platform
in a personalised demo.
Irish customer story: Gleesons Roscommon
“The system itself is very user-friendly and fantastic to work with. Although transitioning to a new system can be intimidating, the team absolutely loves it. They wouldn’t go back to the old way of doing things.”
Martina McHugh, Financial Controller
5 hours
saved per week with automation
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Airbnb management software: questions from hosts
1What is Airbnb management software?
Airbnb management software helps hosts organise reservations, availability, guest communication and daily tasks across their listings. RoomRaccoon combines a property management system, channel manager and booking engine, with payment tools and optional upgrades. It lets Irish accommodation operators manage Airbnb alongside direct bookings and other connected channels.
2What should Irish hosts look for in Airbnb software?
Start with reliable Airbnb connectivity, a shared booking calendar and clear control over rates and availability. Then check the workflows you need: guest messages, cleaning, direct bookings and reporting. Compare plan inclusions, payment fees, onboarding and integrations using examples from your own property.
3How can the software reduce daily booking admin?
A central calendar brings reservations from connected channels into one place. Automated guest documents and communication reduce repeated typing, while invoices and reports support day-to-day administration. Confirm which messages can be sent through Airbnb, as channel restrictions differ from ordinary email.
4Can I manage Airbnb and Booking.com together?
RoomRaccoon’s channel manager connects with Airbnb and Booking.com so you can manage their reservations and availability alongside direct bookings. Each connection needs the correct room or unit mapping and rate setup. Review your channel settings before making listings available for sale.
5What does Airbnb Connect synchronise?
Airbnb Connect offers two options: rates and availability only, or content plus rates and availability. The content option also synchronises supported photos and descriptions from RoomRaccoon. Other listing details remain in Airbnb unless RoomRaccoon provides a dedicated field for them.
6Can the software prevent double bookings?
Synchronised availability helps reduce double-booking risk when the same accommodation is sold through several channels. It is not a guarantee: incorrect mapping, manual changes or connection issues can still cause conflicts. Check each listing’s setup and monitor connection warnings.
7What is the difference between an Airbnb PMS and a channel manager?
A PMS manages internal operations such as reservations, guest records, invoices and reporting. A channel manager exchanges availability and rates with booking platforms such as Airbnb. RoomRaccoon connects these functions so distribution and daily operations use the same reservation information.
8Can I manage several Airbnb listings in one calendar?
A central reservations calendar helps you review bookings across mapped accommodation categories and connected channels. Define each unit correctly before connecting it. For apartments or separate locations, discuss your setup and access needs during a demo; see our apartment management software.
9Can I take direct bookings as well as Airbnb reservations?
Yes. A connected booking engine lets visitors book through your own website, alongside reservations received through Airbnb. It shares availability with the PMS and channel manager. Develop your direct booking audience through your own marketing and follow Airbnb’s rules for guests and enquiries originating on its platform.
10Does online check-in replace key handover?
Online check-in helps collect guest information before arrival, but it does not by itself provide access to the property. Arrange key collection separately or choose a compatible digital lock integration. Test your arrival instructions and access process before offering unattended check-in.
11How does automated messaging work for Airbnb guests?
RoomRaccoon supports automated documents through Airbnb’s messaging API. Its help documentation says these are delivered as plain text, without photos or styling, and custom documents are not supported through that route. Check your templates and test messages before relying on them for arrival instructions.
12Can I customise guest documents and invoices?
RoomRaccoon supports guest documents and invoicing, but delivery depends on the channel. A document designed for email may not work through Airbnb’s messaging API. Check the fields, language and delivery method you need, and confirm the appropriate invoice details for your business.
13Does RaccoonPay collect payments for Airbnb reservations?
Do not assume Airbnb reservations use the same payment flow as direct bookings. Airbnb payments and payouts follow Airbnb’s arrangements. RaccoonPay supports payment collection for direct reservations; external payments for Airbnb stays are only appropriate where Airbnb permits them and the required fees have been disclosed.
14Can I accept in-person card payments?
RaccoonCardMachine supports integrated in-person card payments. It can be useful for direct stays or permitted extras at properties with on-site staff. Confirm availability, equipment and processing charges for your setup; an Airbnb booking does not automatically authorise separate card collection.
15Where should Airbnb cancellations and refunds be handled?
Follow Airbnb’s cancellation and refund process for reservations made on Airbnb, then check the connected reservation and availability in RoomRaccoon. Cancelling a record in your PMS should not be assumed to cancel the Airbnb booking or issue a refund. Direct bookings use your own applicable terms and payment workflow.
16How can I coordinate cleaning between stays?
RaccoonHousekeeping helps assign tasks and track cleaning status, giving your team an overview of accommodation readiness. For frequent changeovers, check how departures, cleaning tasks and arrivals fit your workflow. Confirm whether the housekeeping upgrade is included in your selected plan.
17Can the software track maintenance tasks?
RaccoonHousekeeping supports maintenance tracking alongside cleaning tasks. Use it to coordinate reported issues and follow their status. If a room or unit cannot be sold, check its availability separately so your booking channels reflect the operational decision.
18Can I offer extras such as breakfast or late check-out?
RoomRaccoon supports bookable add-ons, and RaccoonUpsell provides a digital guest menu. Offer only services your property can deliver and show their prices clearly. For Airbnb reservations, check Airbnb’s rules on offers, mandatory fees and payment collection before configuring the workflow.
19How can I adjust prices for seasonal demand?
Start with rate plans that reflect your seasonality and stay patterns. RaccoonRev adds competitor insights and dynamic pricing rules; RaccoonRev Plus provides AI-based rate recommendations. Review the tools included in your plan and decide how pricing changes should apply to each connected channel.
20Which reports are useful for Airbnb hosts?
Useful measures include occupancy, accommodation revenue, booking source and payment status. RoomRaccoon’s reporting tools help you review property performance. Compare the same periods and distinguish booking revenue from channel fees and actual payouts when evaluating Airbnb alongside direct bookings.
21What should I check before storing guest data?
Review the provider’s privacy information, data-processing terms, access controls and retention options. Decide which guest details your team needs and who should see them. Ask how data can be exported or deleted, and include any connected apps in your assessment.
22What access should staff or co-hosts have?
Give each team member access appropriate to their role and confirm the available permissions during setup. Check whether cleaners, reception staff and managers can see only the information they need. RoomRaccoon permissions and Airbnb co-host permissions are separate settings to review.
23What needs to be checked before connecting Airbnb?
Review existing reservations, accommodation categories, rate plans and listing details first. Authorise Airbnb Connect, map each listing and select its synchronisation option. Check prices, availability and guest messages before going live. Setup time depends on the property and the information being transferred.
24How much does RoomRaccoon cost for Airbnb hosts?
The subscription depends on your accommodation setup and selected plan. Compare the included features, optional upgrades, onboarding and payment charges before deciding. View RoomRaccoon plans and pricing and request a quote for your property rather than assuming every tool is included.
25How can I check whether RoomRaccoon fits my property?
Book a personalised demo using your own examples: an Airbnb reservation, a direct booking, a changeover and a payment. Ask the team to show the required integrations and plan inclusions. This helps you assess the full workflow for your Irish accommodation business before choosing a subscription.
