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Practical knowledge for Irish hoteliers

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50 practical guides for independent hotels, B&Bs and guesthouses in Ireland. Find clear answers on hotel software, direct bookings, payments, Irish rules and revenue management.

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Eight topics. Fifty practical guides.
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10 guidesSoftware & switching PMSChoose, test and move to the right system. 8 guidesInventory & integrationsConnect your tools and keep availability aligned. 7 guidesDirect bookings & websitesMake it easier for guests to book with you. 7 guidesPayments & reconciliationManage deposits, card payments and OTA payouts. 4 guidesInvoicing & VATWork through billing and Irish VAT questions. 4 guidesGuest data & Irish rulesFind guides on records, consent and registration. 4 guidesGuest experience & operationsCoordinate arrivals, housekeeping and extras. 6 guidesPricing & performancePlan rates and make sense of your hotel data.

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50 guides · 8 topics

Search for a question or choose a topic. Each guide helps you compare options, investigate an issue or improve a process at your property.

Software & switching PMS

Choose, test and move to the right system.

10
  1. What booking software features does a small Irish B&B actually need?
  2. Can I manage a guesthouse and self-catering cottages in one PMS?
  3. What should an Irish hotel include in its first-year PMS budget?
  4. Should I keep my separate booking engine or move to an all-in-one system?
  5. Which hotel software support and exit terms should I check before signing?
  6. Which real-life scenarios should I test in a hotel PMS demo?
  7. How can a seasonal B&B manage winter closure and future bookings?
  8. How do I reconcile bookings and deposits when moving to a new PMS?
  9. Which records should I export before leaving my hotel PMS?
  10. How do I test a PMS accounting export before committing to the software?

Inventory & integrations

Connect your tools and keep availability aligned.

8
  1. How can restaurant and bar charges reach the correct hotel room bill?
  2. How should a rural guesthouse prepare for a broadband outage?
  3. How do I test whether a PMS can handle dorm beds and private rooms?
  4. Should my B&B use iCal or an API connection for Airbnb and Booking.com?
  5. How can I sell a room as a double or twin without double booking it?
  6. How should an Irish hotel manage room allotments for coach tours?
  7. How can wedding guests book individually from a hotel room block?
  8. Why are rooms available on one OTA but closed on another?

Direct bookings & websites

Make it easier for guests to book with you.

7
  1. What does commission-free booking software really cost an Irish hotel?
  2. Can an Irish hotel offer a lower direct rate than on Booking.com?
  3. How should I connect a booking engine to an Irish hotel WordPress website?
  4. Why do guests abandon my hotel's mobile booking process?
  5. How do I measure direct bookings across my website and booking engine?
  6. What should an Irish hotel check when selling and redeeming gift vouchers?
  7. What should Irish hotels check about booking accessibility requirements?

Payments & reconciliation

Manage deposits, card payments and OTA payouts.

7
  1. How should a hotel use payment links for phone and email bookings?
  2. How should an Irish hotel handle deposits, balance payments and SCA?
  3. Should an Irish hotel charge overseas guests in euro or their home currency?
  4. What should an Irish hotel check before choosing an integrated card terminal?
  5. How do I reconcile Booking.com payouts with hotel reservations?
  6. What should I check when an OTA virtual card cannot be charged?
  7. Which records help an Irish hotel respond to a disputed no-show charge?

Invoicing & VAT

Work through billing and Irish VAT questions.

4
  1. What information should an Irish hotel include on a VAT invoice?
  2. How can I split a hotel bill between a company and a guest?
  3. How should an Irish hotel handle VAT on room-and-breakfast packages?
  4. What should an Irish hotel check about VAT on meeting room hire?

Guest data & Irish rules

Find guides on records, consent and registration.

4
  1. How should an Irish hotel separate financial record retention from guest data retention?
  2. Which guest register and ID details should an Irish hotel collect?
  3. When can an Irish hotel send marketing emails to past guests?
  4. How should hotels and apartments check Ireland's short-term letting registration rules?

Guest experience & operations

Coordinate arrivals, housekeeping and extras.

4
  1. How can an Irish guesthouse manage late flight and ferry arrivals?
  2. How can reception and housekeeping coordinate busy room changeovers?
  3. How should pre-arrival messages change when a booking is amended or cancelled?
  4. How can an Irish hotel sell extras without exceeding its capacity?

Pricing & performance

Plan rates and make sense of your hotel data.

6
  1. How should Irish hotels set minimum stays for events and bank holidays?
  2. Which PMS reports and KPIs should an Irish hotel review each week?
  3. How do I compare booking pace when local event dates move?
  4. How can a seasonal Irish hotel calculate a minimum room rate?
  5. Does my Irish hotel need an RMS or are PMS pricing rules enough?
  6. How can an Irish hotel group make property reports comparable?

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